Returns & Exchanges

At Quad Lock, we stand by the quality of our mounting solutions and offer a 30-day money-back guarantee for all orders. If you are not completely satisfied with your purchase, you can return your items in their original packaging for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack your electronics and mounts in their original retail packaging, ensuring all components and manuals are included.

• 3.
  Ship the Items

  Print the provided prepaid shipping label and drop off your package at any authorized carrier location.

• 4.
  Receive Refund

  Once our warehouse inspects the returned gear, we will process your refund to your original payment method within 5-7 business days.